Key Elements of a KM Strategy

The key elements of a KM strategy can be summarized as follows:

• Leadership:  Are the leaders both on board with the KM strategy and communicating that it is important?
• Incentives: Are the right incentives in place for people at all levels to do what is expected of them in terms of KM?
• Resources: Have adequate resources been identified and allocated appropriately (in a sustainable manner)?
• Value:  Does it make sense?  Does the KM strategy address critical business needs?  Do people within the organization believe the KM strategy is adding value?

But none of this will make sense without a deep understanding of the organizational culture and business need.