Thursday, February 08, 2024

KM Archetypes and Organizational Culture

 ToT  -- Train of thought:  The way in which someone reaches a conclusion, a line of reasoning.

* I am using the expression in a slightly different way, to reflect a much less linear process which connects one thought to another without necessarily coming to any conclusion other than A and B are now connected in some interesting new way.

* Some resources I scroll through (news, articles, etc..) are dismissed as irrelevant (at that moment) and some resources are picked up by the brain as either directly relevant to an issue that is top of mind or relevant in an adjacent way.  There is a filtering that can be intentionally tweaked for improved performance. I am currently more interested in the adjacently relevant resources because of the "trains of thoughts" they generate. 

* The specific train of thought today started with a presentation on KM Archetypes that is getting some recognition.  Presentation:  Building for the KM Archetypes at Your Company, by Taylor Paschal, May 2023.

First reaction:  "This has been done before".  I must be getting old because the "this has been done before" reaction is becoming a recurring theme. Note that it's not "it's been tried before and it failed", but more, "this isn't new". See the work of Nick Milton and Patrick Lambe for example. 

  • Mapping the Culture of an Online Community, 2005.
  • Four Archetypes in KM, 2011.
  • Personal Knowledge Management: a DIY Guide to Knowledge Management - Part 2, Patrick Lambe, 2002.

    This also sounds closely related to journey mapping and personas, user-centered design, etc... 

    As is often the case, my trains of thoughts don't end with a conclusion but rather with a question.  The question today is: Should the KM approach align with the KM archetypes that define the existing organizational culture or should the KM approach try to change the organizational culture if such culture is part of the problem?

    Answer Part A:  Leverage elements of the culture that support Knowledge Management.
    Answer Part B: Address the more problematic elements of the culture that hinder Knowledge Management efforts once you have some buy-in and adequate support. 

    Easier said than done of course. 

    Thoughts for another day:
  • Train of thought prompting is interesting too.
  • Observing and reflecting on one's trains of thought is probably a good mindfulness practice.

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