Thursday, April 07, 2011

Key Elements of a KM Strategy

The key elements of a KM strategy can be summarized as follows:
  • Leadership:  Are the leaders both on board with the KM strategy and communicating that it is important?
  • Incentives: Are the right incentives in place for people at all levels to do what is expected of them in terms of KM?
  • Resources: Have adequate resources been identified and allocated appropriately (in a sustainable manner)?
  • Value:  Does it make sense?  Does the KM strategy address critical business needs?  Do people within the organization believe the KM strategy is adding value?
But none of this will make sense without a deep understanding of the organizational culture and business need.

1 comment:

Bassy said...

I came to think that sometimes it is difficult to capture the knowledge of employees of an organization (especially tacit knowledge), so I was asking myself how to I ensure I benefit from the knowledge that my employees have once they leave my company because after they have left they will be no longer be part of my organization and therefore the knowledge is in their custody and they will find it not necessary to share with the organization they no longer work for.

I think that sometimes people will contribute to the success of the company by not necessarily sharing but using the knowledge from under their noses. They may be unwilling to share because they believe that knowledge is power or they are not confident in the knowledge they have or simply because they do not trust each other.

So I was asking myself how do I ensure that my employees are willing to share, how do I motivate them to share freely. Is it a good move to give out incentives?