Portfolio

UPCOMING / ONGOING

• Learning to Learn in the Age of AI
  This is a series of 21 documents that together develop an approach to learning designed for adult, self-directed learners navigating AI-rich environments. The framework emphasizes intentional learning practices, cognitive support, and sustained confidence rather than tool mastery alone.

  The document series is accompanied by a set of posts on the People Care Insights Substack, which explore these ideas through the specific lens of older adults as self-directed learners.

  The introduction post to the series is here: Introducing the “Learning to Learn in the Age of AI” series (scheduled for February 2, 2026).

  All documents in the series are available via this shared Google Drive Folder.  

• Encore Learning Course - "Generative Artificial Intelligence: Exploring Tools, Techniques, and Critical Thinking," a six-session series for Encore Learning, Spring 2026. Hybrid
  

  Curious about Generative Artificial Intelligence (AI) and how it differs from other AI? Whether you already use it in your daily life or not, there is a lot to learn and keep up with as the GenAI tools continue to evolve rapidly.

  This course introduces you to tools like ChatGPT, Gemini, Claude, and Perplexity, showing how they can support research, writing, learning, and organizing information. No technical background is required—just curiosity and a willingness to experiment.

• Arlington Mill Community Center, 55+ Program 
• Digital Peace of Mind #1 - March 2026 - In person
  Learn to declutter files, manage email and photos, review privacy settings, protect personal data, and handle passwords safely—plus what “free” tools really cost. No tech background needed, just curiosity.
  
• Digital Peace of Mind #2 - March 2026 - In person
  Learn how to manage your digital legacy-what to keep, delete, and share. Explore tools like Apple Legacy Contact and Google Inactive Account Manager. Attendance at the first session recommended for best experience.
• Generative AI Prompting Skills for Better Results - April 2026 - In person
• Generative AI for Healthy Eating - May 2026 - In person
• Langston Brown Community Center, 55+ Program
• GenAI Basics - March 2026 - In person
• GenAI Tools and Models - April 2026 - In person
• Well Connected
• Talking to AI (a basic introduction to generative AI) - May 2026 - Online 

RECENT / COMPLETED ACTIVITIES

• Encore Learning Course - "Organizing What You Know: Personal Knowledge Management for Older Adults," a six-session series for Encore Learning, Fall 2025. 
• Arlington Mill Community Center, 55+ Program: 
• Effective Prompting for Generative AI - August 5, 2025. 
• Prompting for travel, technology troubleshooting and creative pursuits (3 sessions in the fall of 2025)

• KM Triversary Forum, "The Knowledge Cartographer: A Fiction-Based Foresight Case Study on the Future of KM (2025-2065)" - October 14-15, 2025
• Arlington Public Library, Cherrydale Branch - Generative AI Introduction + follow up hands-on session - September 6 & October 11, 2025. 
• CSA Conference 2025 Speaker - August 23, 2025.  "Digital Literacy and AI for Older Adults: Thriving in a Changing World," with accompanying one-pagers.
• The Big Picture - Why Digital Literacy Matters in Aging
• Technology Comfort & Confidence Checklist
• Understanding AI's Role in Aging
• Barriers to Digital Literacy and AI Adoption
• Practical Engagement Strategies for Supporting Older Adults in Learning AI and Digital Tools 
• Supporting Older Adults with Digital Literacy: What If You're Not Tech-Savvy Yourself?
  
• Digital Skills Training Resources for Older Adults
• A People-centered Tech Coaching Framework for Older Adults
• Digital Literacy & AI for Older Adults: Practical Guides for Advisors, Caregivers, and Community Leaders.  This is a compilation of the one-pagers listed below. 
• Hands-on session for Arlington County 55+ Program, March 4, 2025.
  Session description: Generative AI: Everyday Possibilities: Discover how Generative Artificial Intelligence (Gen AI) tools like ChatGPT and Claude can transform your daily life. This session will address safety, privacy, and practical use, empowering you to explore these tools confidently. Participants will learn how Gen AI can enhance daily activities, spark creativity, and support lifelong learning. The session will be led by Barbara Fillip, consultant and former George Mason University professor.
• "Stewardship Starts with Us," April 22nd, 2025 - A little intervention around Earth Care planned for my neighborhood association, to encourage better care for our soil, litter prevention, pesticide-free lawns and gardens, etc... 
• Informational session for Arlington Neighborhood Village (ANV) Coffee and Conversation Session on February 12, 2025.
  Session Description: Exploring Generative AI: Opportunities and Considerations. Knowledge management professional and educator, Barbara Fillip offers an accessible introduction to Generative Artificial Intelligence, also known as GenAI, highlighting its practical uses, addressing key concerns like privacy and misinformation, and encouraging curiosity and safe engagement with these transformative tools. Her focus is on empowering individuals to understand and leverage emerging technologies for learning, creativity, and informed decision-making.

ARCHIVES of work that span multiple "careers"

Podcast: Unlocked, with Madelyn Blair:  Knowledge and Resilience - December 2024.

Podcast:  Enterprise Knowledge - Knowledge Cast - December 2023.

Paper - "Knowledge Management for Organizational Growth of Small Emerging NGOs and similar organizations (the case of aidoni)." Pro bono work for Consult KM International. 2023. 

Webinar - "Making New Mistakes: Lessons Learned at NASA", August 16, 2017.  With Dr. Michael Bell and Dr. Jennifer Stevens.

The Critical Path, a NASA/Goddard Space Flight Center/Flight Projects Directorate newsletter.

• Summer 2017: Knowledge Continuity: An Individual Perspective 

• Spring 2017: Knowledge Continuity: A Project Perspective  

• Winter 2016: Ambiguity, Uncertainty and Project Management 

• Spring 2016: Technical Expertise AND Team Culture - Great NASA Teams Have Both (p. 12-13) 

• Winter 2015: "Program/Project Learning with Knowledge Maps." (p. 16-18)

• Summer 2015 - "Infusing Lessons Learned Throughout the Project Lifecycle." 

• Spring 2015 - "The Evolution of Pause and Learn at Goddard." 

• Winter 2014 - "Guidelines for Documenting Project Lessons Learned." 

• Summer/Fall 2014 -  "KMAPs - Pull and Push Strategies for Knowledge Dissemination." 

• Spring 2014 -  "NICER and the Class D Constitution: Some Initial Lessons Learned. 

• Fall 2013 - "Goddard's Informal Network of Risk Management Practitioners: Learning from the Diversity of Projects and Experiences." 

• Summer 2013 - "K-MAPS - Pull and Push Strategies for Knowledge Dissemination." 

        NASA Knowledge Journal:  "The Evolution of Pause and Learn at Goddard," March 2015.

        NASA ASK Magazine: "Project Knowledge in the Moment, " No. 48, 2012.

• Mapping Lessons Learned to Improve Contextual Learning (with Dr. Edward Rogers), APQC Webinar, August 18, 2016.
• Knowledge Flows in Project Environments, May 23rd, 2013, KM@KSU Webinar Series.  YouTube.
  
• Fillip, B. "Mapping in Support of Organizational Learning: Integrating Multiple Knowledge Management Practices." Presentation at the Third International Conference on Knowledge Management for Space Missions, Darmstadt, Germany, June 21-23, 2010.
• Fillip, B. & Foote, Dennis. Making the Connection: Scaling Telecenters for Development. AED/Microsoft/telecentre.org, 2007.
• Fillip, B. "Anecdotes and Beyond: 101 Ways to Evaluate an ICT Project." Presentation for the ICT@USAID Technology Series, April 26, 2006.
• Fillip, B. "Between Skepticism and Optimism," in Handbook of Development Policy Studies, edited by Dr. Stuart Nagel, Gedeon M. Mudacumura, and M. Shamsul Haque, 2003.
• Fillip, Barbara. Reality Check: Actors and Emerging Knowledge Networks in the South. Written for the Crystal eLearning Symposium, 2002. 
•  Fillip, B.. "Technological Minimalism and Sustainability Strategies - Lessons Learned from Teaching Online", short paper for the Crystal eLearning Symposium. (October 2002)
• Fillip, B. "ICTs for Disadvantaged Children and Youths -- Lessons from Brazil and Ecuador." TechKnowLogia, Vol. 4, Issue 3 (July-September 2002). 
• Fillip, B. "New Technologies and Knowledge for Sustainable Development: The Empowerment Challenge." Research in Science and Technology Studies, Vol. 13, pages 181-210, 2002.

Evaluation-related Products

• Fillip, B. "Benchmarking and Evaluating e-Government Projects." June 2007.
• Rusten, E, & Fillip, B. "Analysis of the Current Situation of Information and Communication Technology in Junior Secondary Schools and Non-Formal Education Providers. USAID, 2007. 
• Fillip, B. "Anecdotes and Beyond: 101 Ways to Assess and ICT Project," April 2006 (Presentation for USAID).
• Fillip, B. "ICT for Teacher Professional Development in Uganda: Impact and Scalability Assessment." August 2006.
• Fillip, B. "Establishing Community Learning and Information Centers (CLICs) in Underserved Malian Communities: Final Report," 2005.
• Fillip, B. "US/Brazil Learning Technology Network (LTNet): Final Evaluation Report." USAID, 2001. 

Research Reports

The following are all reports written for the Japan International Cooperation Agency's US Office between 1998 and 2002.

• Fillip, B.. Information and Communication Technologies to Help Disadvantaged Groups Help Themselves, JICA/USA (2002).
• Fillip, B.. Digital Divide, JICA/USA (March 2001).
• Fillip, B. Distance Education in Central America and the Caribbean. JICA/USA (2001).
• Fillip, B. Distance Education in Africa: New Technologies and New Opportunities (2000)
• Miyoshi, K., and Fillip, B. 1998. Aid Coordination Matters. Working with Others for Africa's Development. Washington, D.C.: Japan International Cooperation Agency (JICA) USA Office.
• Miyoshi, K., and Fillip, B. 1998. Key Frameworks for Coordination in Africa. Consensus Building, Operationalization and Implementation. Washington D.C.: Japan International Cooperation Agency (JICA) USA Office.
• Fillip, B. "Central Asia and the Caucasus: A Review of Development Issues and Donor Activities." 
• Fillip, B. "Knowledge Management for Development Agencies: A Comparison of World Bank and USAID Approaches and some Implications for JICA, (March 1999).