Wednesday, February 28, 2018

Teaching Knowledge Management

I've immersed myself in teaching with two classes. Both are focused on Knowledge Management, but they are as different as one could imagine. I am just finishing my first session online at the University of Maryland University College (UMUC) and I am preparing for George Mason University's face-to-face class in the fall of 2018. Very different classes with (for now), the same foundational textbook which has just been updated. Next I'd really like to provide some KM training within an organization.  That would provide a third, completely different way of teaching the same subject.
University of Maryland
University College
George Mason University
Schar School of Public Policy
100% Online
100% Asynchronous (though some chats are possible)
8 weeks long
Face-to-face over four-months.
Some Fridays 5-10pm and some Saturdays 9am-5pm
Total of 7 face-to-face sessions
Small online component.
Level & Discipline
Required class for Undergraduate Business Management major, elective for other majors.
Specialized Masters Degree in Organizational Development/Knowledge Management
Curriculum Design
Instructor follows a set syllabus and pre-selected readings and assignments. Multiple instructors teach the class and the common syllabus helps maintain consistency. Greatest degree of freedom is in designing the Learning Activities for weekly discussions.
Instructor is fully responsible for curriculum design with some coordination with other classes to create synergies and avoid overlap.
Student Audience
Working adults, many in military, including many first generation higher education seekers. Students have never met each other, will probably never meet.
Working adults. Student cohort goes through the program as one group.  They know each other well.
Learning Objectives
An introduction to KM as it applies to business. Why is it important? How does it manifest itself in organizations?
A thorough understanding of KM concepts and approaches and building the skills needed to implement KM initiatives in organizations.
Making It Stick
Apply key KM concepts to yourself, your work, your studies; Make the learning activities very scenario-based to encourage critical thinking.
Highly experiential, practice KM skills in the classroom and work with real organizations. Lots of small group work.
Readings & Other Materials
Core textbook (Dalkir), supplemented by less abstract materials, including videos.
Core textbook (Dalkir), Milton/Lambe's Knowledge Manager's Handbook, and lots of case studies, including an in-depth presentation and discussion of KM at NASA.
Some technology enhancements for added "engagement": Animated presentation using PowToon for instructor introduction, class overview and/or difficult concepts.
Possible guest speaker(s) to leverage the wealth of expertise in the DC area.

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